What does Mingleego cost at the volume where Tidio gets expensive?

$30 of credit covers roughly 1,000 to 10,000 conversations — the low end assumes image generation on every one, the high end plain text. That is the range where Tidio's own arithmetic pushes toward the $749 tier. Check it against your real volume rather than ours.

Is the AI included or extra?

Included, because there is nothing to include it in. Every account has every model and every tool. The only thing you pay for is the work the agents do, and that is the same mechanism whether the agent answers from a document, searches the web or generates an image.

What about a human taking over a conversation?

You can take a conversation over manually from the dashboard and hand it back to the agent afterwards. There is no routed handoff to a specific human on a rota — if your support model depends on that, look at a full help desk instead.

Where do these Tidio numbers come from?

Tidio's published pricing as of September 2026: Starter $29, Growth $59, Plus from $749, Premium from $2,999, with Lyro AI and Flows as separate add-ons on the lower tiers. Prices change — check their current page before deciding on ours.

Mingleego vs Tidio

Tidio's entry price is low and its next step up is steep. Mingleego has no steps: one balance, no conversation caps, and the AI is not an add-on you buy on top.

Start with $2 free See the web chat widget

12×Tidio's jump from Growth to Plus, Sept 2026

$0What the AI costs extra in Mingleego

7Channels one Mingleego agent covers

$2Free credit to start, no card

Where Tidio's pricing bends

The AI is sold separately

Lyro is an add-on from roughly $32.50–39 a month on lower tiers, and Flows another $24–29. A $59 Growth plan with both lands closer to $115–145 in September 2026 — the advertised number and the paid number are different numbers.

Conversations are capped by tier

Each tier includes a conversation allowance. Growth well used runs into its ceiling, and the ceiling is the thing that decides when you move up — not whether you want more features.

The step up is a cliff, not a step

Growth is $59. The next plan, Plus, starts at $749. There is nothing between them. A business that outgrows $59 does not need $749 of software — it needs $90 of software, and that option does not exist.

Channels beyond the widget are thinner

Tidio is a website-chat product first, with e-commerce depth around it. If the plan is one agent answering on Telegram, WhatsApp, Discord and Slack as well, that is not the shape of the product.

No tiers means no cliff

Mingleego has no plans to outgrow. You top up a balance and it goes down as the agents work — a plain text answer costs a fraction of a cent, generating an image roughly ten times that. There is no conversation allowance to hit, no AI add-on to buy, and no version of the product you are locked out of until you spend twelve times more. The things Tidio meters by tier are simply not metered here: how many agents you build, how many bots you run, how many sites carry a widget, which GPT model each agent uses, whether it searches your documents or the web. All of it is on every account from the first day. New accounts start with $2 of credit and no card. Top-ups begin at $1, they are one-off rather than recurring, and unused credit stays on the account. Spending is itemised under Usage, per agent and per day, so growth shows up as a gradually larger number rather than as a sudden decision about a $749 plan.

What changes in practice

Growth costs proportionally

Twice the conversations cost about twice as much. There is no threshold where the price multiplies because you crossed an allowance.

Every model, no upgrade required

Pick the GPT model per agent — light for routine questions, heavier where the answer is worth more. Not a feature gated behind a tier.

Seven channels, one agent

Website widget, Telegram, WhatsApp, Instagram, Messenger, Discord and Slack share the same agent and the same knowledge, billed from the same balance.

One line of code for the widget

The website widget is a single script tag, loaded asynchronously so it does not affect your page's largest contentful paint. React, Vue, Angular or any site that allows a custom script.

Questions worth asking before switching

Two cases, honestly. First, if you want a genuinely free forever tier — Tidio has one, Mingleego has $2 of starting credit, which is a trial rather than a free plan. Second, if you run a Shopify store and want deep, prebuilt e-commerce flows out of the box; Tidio has spent years on exactly that ecosystem.

Check it against your own volume

$2 of credit, no card, no tier to pick. Build an agent, attach your documents, connect a channel and read the real cost under Usage.

Start free

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