Gmail integration
Give your assistant a mailbox. It can look something up in your Gmail mid-conversation, answer from what it finds, reply inside an existing thread, or send a new message — with only the permissions you switch on.
Connecting Gmail
Open the assistant you want to give a mailbox
Assistants are configured one at a time, and the Gmail connection belongs to that assistant. Two assistants can use two different mailboxes, or the same one, or one can have none.
Turn on Enable integration and pick Gmail
The integrations list lives in the assistant's tools section, next to document search, web search and the other channels.
Sign in with Google
You are redirected to Google's consent screen, you approve the access, and Google sends you back. The account you sign in with is the mailbox the assistant will use.
Choose the four switches
Find emails sits under Search tools; reply, send and delete under Action tools. Leave off anything you are not ready to hand over — you can come back and change it at any time.
Try it in the Playground before it meets a customer
Ask it to find the last message from someone and summarise it. The Playground is the same assistant with the same permissions, so whatever it does there it will do in production.
Why email is still the slow part
The answer exists, but it is in a thread from March
Someone asks what you quoted them, or whether their invoice arrived. The answer is in your mailbox. Finding it means leaving the conversation, searching, reading, coming back — and by then the person has moved on.
Chat and mail do not know about each other
A chatbot answers on the website. Email is answered by a person. The two never meet, so the same question gets two different answers depending on which one the customer used.
Writing the same reply for the hundredth time
Most email is not hard, it is repetitive: the same confirmation, the same price list, the same set of instructions, retyped because copy-pasting it would take almost as long.
Anything that can send mail on your behalf is a risk
Handing an AI your mailbox is not a small decision. Most tools ask for everything at once — read, write, send, delete — and give you no way to grant less.
Four permissions, granted one at a time
Gmail in Mingleego is not a separate inbox product. It is a set of tools an assistant may use while it is already talking to someone — on your website widget, in Telegram, in Slack, or in the Playground where you talk to it yourself. There are exactly four of them, and each is a switch you turn on or leave off: find emails, reply to an email, send an email, delete an email. At least one has to stay on, and nothing else is implied by turning one on. An assistant with only "find emails" can read your mailbox to answer questions and cannot write a single word out of it. That is a genuinely useful configuration, and it is the one we would suggest starting from. Connecting is Google's own sign-in screen. You pick the account, you see what is being asked for, you approve it — there is no API key to generate, no app to register, nothing to paste into a form. Disconnecting is one button in the assistant, and it removes the stored connection along with the tool settings.
What people actually use it for
Answer from the mailbox, in chat
A customer on your website asks whether their documents arrived. The assistant searches Gmail and tells them, without a human opening the inbox.
Send the thing they just asked for
Price list, booking confirmation, onboarding instructions — the assistant sends it by email while the person is still in the conversation.
Draft the reply you would have written
In the Playground: find the last message from a client and reply that the meeting moved to Friday. You read it, you send it, or you let the assistant send it.
Reply grounded in your own documents
With document search on, a reply is written from your uploaded files rather than from the model's general knowledge — the same source your chat answers come from.
Email from a messenger
Your team asks the Telegram bot to send a customer a follow-up. The mail goes out from the connected mailbox, not from someone's phone.
One mailbox, several assistants
A support assistant that can only search, and a sales assistant that can also send. Same inbox, different powers.
What each permission actually does
Find emails
Searches your Gmail and reads what it finds, so the assistant can answer from a real message instead of guessing. Read-only — an assistant with just this switch cannot alter your mailbox in any way.
Reply to email
Answers inside an existing thread, so the conversation stays in one place for whoever reads it next rather than arriving as a fresh, contextless message.
Send email
Composes and sends a new message — a confirmation, a document, a follow-up — from the connected account, during the conversation that asked for it.
Delete email
Removes a message. It is deliberately a separate switch, and most setups should leave it off; nothing else stops working if you do.
Google sign-in, not an API key
The connection is standard Google OAuth. There is no secret to generate, store or rotate, and revoking access from your Google account ends it immediately.
Works alongside everything else
Gmail is one tool among several. The same assistant can search your documents, look something up on the web, book into Google Calendar and write to HubSpot in the same answer.
Questions worth asking before you connect a mailbox
It can search the mailbox of the account you connect, when a conversation calls for it — that is what the Find emails tool is. If that is more than you want to grant, do not switch it on: the other three tools work without it. There is no way to scope the connection to a single label today.
Start with read-only and see how far it gets you
Connect Gmail with only Find emails switched on, ask your assistant a few questions it can only answer from the mailbox, and decide from there whether it should be allowed to write.
Create an assistant