Your DMs fill up faster than you can answer them. A Mingleego bot handles the 'is this in stock in M?', 'how much?', and 'do you ship to Germany?' questions in your brand voice — while you're busy shooting the next Reel.
Settings → Account → Switch to Professional. 30 seconds, free, doesn't change how your profile looks. Then link Instagram to a Facebook Page — Meta routes the Instagram API through Page permissions.
Three options in the Mingleego dashboard: 'Connect with Meta' (recommended — one OAuth wires up Instagram and Facebook Messenger together with a permanent token), 'Instagram Only', or 'Manual' if you'd rather paste credentials.
Upload product info, brand voice samples, FAQs, return policy — PDFs, CSVs, JSON, TXT, up to 500MB. The bot will sound like your team writes it, not like a generic chatbot.
Enable the rules and when someone comments 'price' or 'link' on your post or Reel, the bot answers publicly and sends product info to their DMs. Where most of the conversions actually happen.
A reply two hours later might as well be no reply. Instagram buyers shop in micro-bursts — the bot has to be there in seconds.
Manually DMing 200 commenters with product info plus a checkout link isn't realistic. That's exactly where comment-to-DM funnels close the gap.
Business or Creator account, linked Facebook Page, Meta routing — the onboarding flow loses people who just wanted to sell on Instagram.
Customers can tell when replies stop sounding like your brand. Train the bot on your voice samples and the tone stays consistent across thousands of DMs.
Connect Instagram in one OAuth click via Meta Business Login — and that same OAuth wires up Facebook Messenger if you want both. The bot replies to inbound DMs in your brand voice, and via our Meta partnership it can auto-reply to comments on posts and Reels and follow up in DMs (the comment-to-DM funnel that drives most Instagram sales). Train it on your product data and brand voice samples (PDFs, CSVs, JSON, TXT up to 500MB), pick a model — anything from GPT-4o Mini for high-volume FAQs to GPT-5.2 for nuanced product questions — and the bot's live. Same assistant runs on Telegram, WhatsApp, Facebook Messenger, Discord, Slack, and your website chat.
Someone comments 'price?' on a Reel — bot replies publicly and slides full product details, photos, and a checkout link into their DMs. Within seconds, while interest is still hot.
When a customer DMs about a tagged product from your IG Shop, bot pulls Shopify details — price, variants, stock — and answers natively. No 'let me check and get back to you'.
Customer types 'something in blue, around $50, in size M' — bot searches your Shopify catalog and replies with options, photos, and direct links.
Customer sends a screenshot of a competitor's product or a photo of what they want. Vision reads the image and the bot answers in context — sizing, alternatives, matches.
Sometimes a customer needs to see something, not read a description. The bot can generate visuals on the fly — product mockups, comparisons, or pull saved media — and send them in DM.
Bot offers Google Calendar or Outlook slots and books the appointment with attendee invites — useful for beauty, fitness, coaching, services that live on Instagram.
Recommended 1-click OAuth wires up both Instagram and Facebook Messenger together with a permanent token, no expiry. Need only one channel? Use 'Instagram Only' or 'Manual' instead.
Auto-reply to comments on posts and Reels and follow up in DMs. The Instagram lead-gen pattern that actually converts — enabled by Mingleego's partnership with Meta.
Native lookup of Shopify product details — price, variants, stock — when customers ask about tagged products from your Instagram Shop.
The bot can generate and send images in DM when text isn't enough — product mockups, comparisons, generated visuals. Instagram is visual; the bot can be too.
Customers can send photos and PDFs in DM. Bot reads them with vision, processes documents into context, replies with images, documents, or location pins.
GPT-4o through GPT-5.2. Upload your brand voice samples and system instructions in plain language — the bot writes like your team writes, not like a stock chatbot.
Yes — Instagram's Messaging API is only available for Business and Creator accounts (not personal). Switching is free, takes 30 seconds, and doesn't change how your profile looks.
$2 of free credit on signup. Connect Instagram, train on your catalog and brand voice, turn on comment-to-DM, and watch what happens to your conversion rate.
Start for free